FAQ
Frequently Asked Questions - The Builder
- Why is the Builder different than other website builders I have seen?
- Do I need a Merchant Account to use the Builder?
- Who will host my web site?
- What are the steps I need to do to start selling on the Internet?
- What fees will I have to pay upfront, and what are the monthly fees?
- What type of security does Bright Builders provide for my online transactions?
- How long will it take to setup my website?
- Will I need to contact Bright Builders to make changes to my website?
- Does the Builder have a reseller program?
- How will people find my store?
- Can I customize my website myself?
- Do I need to know HTML to create my website?
- How do I setup my website?
- I already have a website, can the Builder plug into my current website?
- How does the Builder convert more sales online?
- What are all the tools I need to get started?
- Is there a limit to the number of products I can sell with the Builder?
- How am I notified when someone places an order on my website?
- Can my orders be sent directly from my drop-shippers?
- Does the Builder offer their own products for me to add to my website?
- Does Bright Builders offer custom web design services, graphic design, logo creation or custom programming?
Why is the Bright Builder different than other website builders I have seen?
Most website builders are "code complete" and do not continually expand to meet the technology of tomorrow. Most website builders include a basic shopping cart that just allows you to add a buy button to a product list, but the Builder goes far beyond that. Our website builder gives you all of the tools necessary for a professional eCommerce website. In order to be profitable online you must maintain control over every aspect of your eCommerce website. You can with the Bright Builder. You have complete control over: product management, site design, customer relations, newsletter management, and promotional management.
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Do I need a Merchant Account to use the Builder?
No, you do not need a merchant account to use the e-commerce store, however, if you are selling products or services online, it is strongly advised. Alternatives to merchant accounts are available. Our system is fully interfaced with PayPal, and other payment options. Most merchants want to accept credit cards directly on their site instead of using a third-party provider. If this is the case with your business, then you will need a merchant account. This is highly recommended as more than 85% of all online purchases are made with credit cards. the Bright Builder is compatible with all of the major and reputable merchant account providers. Bright Builders can provide you with your own merchant account, and the process is usually quick and simple. After your purchase we will give you all the steps you need for aquiring your own merchant account for a lot less than you can obtain it from other providers.
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Who will host my web site?
We will. Bright Builders offers reliable and affordable web hosting services. Due to the fact that you are using our proprietary web based code, you can only use this system by hosting on our servers. For $29.95 a month, you receive one free domain name or transfer and can add up to 500 products to your store catalog.
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What are the steps I need to do to start selling on the Internet?
We will be happy to help you begin selling on the Internet. Please feel free to contact us at experts@buildingrome.com or give us a call at 800.342.1990. Also, please see our Planning Section for more information.
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What fees will I have to pay upfront, and what are the monthly fees?
There are no fixed term contracts or hidden fees. None. You only pay for your monthly hosting ($29.95) after your initial payment for the website builder. You do not have to make a deposit, or pay in advance. Building Rome offers a 30-day unconditional money back guarantee. If you are not satisfied after 30 days, we will refund your purchase price and your first month of hosting. That is a complete no-risk guarantee.
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What type of security does the Builder provide for my online transactions?
You are protected with the Internet standard SSL certificate (we provide 128 bit Secure Socket Layer protection free of charge).
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How long will it take to setup my website?
The setup time for your website depends on the number of products you feature in your store and the complexity of your product line. Some clients have only a handful of products while others feature over 10,000. It can take just a few hours to add a few products to the system and to familiarize yourself with the shopping cart program. General product entry can take approximately one to two minutes per product. If you know how to use Microsoft Excel, you can import your entire product line into the system quickly and easily.
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Will I need to contact Bright Builders to make changes to my website?
Bright Builder websites provide the flexibility to allow you to make changes to every aspect of your store including colors, fonts, prices, products, categories, shipping methods, logos, discounts, graphics, payment types, product descriptions and much, much more. All modifications can be made from your back office control panel from any computer connected to the Internet. This saves you valueable time and money.
However, if you need our assistance beyond normal support, you can contract with our staff to build your store for you at an hourly rate or by bid.
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Does Bright Builders have a reseller program?
We do. Contact us to get set up.
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How will people find my store?
You must market your site if you plan to generate online sales. Search engine optimization, pay-per-click search engines, link popularity, newsgroups and newsletters are all a part of the mix with successful e-business. See our Prosper Section for more information.
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Can I customize my website myself?
Absolutely! Using your Builder, you can modify everything from picking from pre-built themes to creating your own, editing every page and managing your products. The Bright Builder enables you to add, edit, and delete products at will. Click here to view sites built using the Building Rome system.
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Do I need to know HTML to create my website?
HTML knowledge is not required. You do not need to understand HTML or other programming languages to build or maintain your store. If you understand HTML, you may use it to add customizations to your site.
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How do I setup my website?
After signup, you will receive an e-mail detailing how to begin building your online website and store. You will also be provided access to the Builder online tutorial that will explain each feature in detail. The email also provides our toll free support line and email addresses to technical support.
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I already have a website, can the Builder plug into my current website?
Your Builder store can be seamlessly integrated into any existing web site. Adding e-commerce to an existing site is simple and fast. Simply add a small snippet of code and you are done. You may also link products from your current site to the proper location within the store. Since the Builder is web based, you may control your site from any computer connected to the Internet.
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How can I convert more sales?
You will make more sales using the Builder than without it. The Builder navigation layout simplifies and reduces the number of clicks required by your customers to reach their desired product destinations. This is important because studies have shown if users can't find what they are looking for (in 12-15 seconds or 3 or less clicks), they move on. Also, the Builder comes equipped with a 100% viewable, "real-time" shopping cart. While most eCommerce softwares take customers to a separate page to view contents added to the cart, the Builder enables customers to add, edit and delete products with one click from every page within the store.
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What are all the tools I need to get started?
The Builder is self-contained and is controlled by you from a web-based control panel. You have the ability to completely edit your storefront and website from any computer connected to the Internet. There is nothing to install on your computer. No plug-ins or downloads are necessary.
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Is there a limit to the number of products I can sell with the Builder?
There is no limit to the number of products you can sell. Some customers sell just one product while others sell more than 10,000.
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How am I notified when someone places an order on my website?
For every order, the Builder sends a "new order" notification e-mail to any email address(es) you specify. From there, you may log into your backroom admin area and review and/or print the order invoices. Orders and customer information is data based in your fully secured admin panel so you can search for past orders by last name, order number, email address, and many other criteria.
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Can my orders be sent directly from my drop-shippers?
Yes they can. The builder has full drop-ship usability. Products can be supplied from several drop-shippers and you can have each product sent by the proper drop-shipper for fulfillment.
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Does Bright Builders offer products for me to add to my website?
We have several wholesale warehouse drop-shippers that are available. You can populate their entire inventory into your site with just one click.
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Does the Builder offer web design services, logo creation, and custom programming?
Yes, Bright Builders maintains a professional design staff to fulfill all web site design and logo creation needs. Bright Builders also has a custom programming staff who can build custom features unique to your online business. Email or call 800.342.1990 to discuss your web design and programming needs.
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The Builder. Your Special Price of $495.00 ( regularly $995.00 ). Buy it today!
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